ENJOYBIZ Trade Terms

  1. For orders quoted in USD or CNY, a minimum of 50% advance payment is required before processing begins. The balance must also be paid in USD or CNY. If the balance is paid in MWK, the final amount will be calculated based on the exchange rate on the date of payment.
  2. For orders quoted in MWK (Malawian Kwacha), 100% full payment is required in advance before order processing begins.
  3. Orders are usually shipped within 10 business days, except for custom-made products. Shipping timeframes are as follows:
    • Airfreight: within 2 weeks
    • With battery or liquid: more than 3 weeks
    • Seafreight: around 8 weeks on average
  4. Once the package arrives in Malawi, customers will be notified via Email and WhatsApp. Upon notification:
    • Final payment must be made within 3 business days
    • Goods must be collected promptly
    • For oversized seafreight goods (>20kg), collection should be arranged on the day of notification
  5. ENJOYBIZ provides free storage for 14 days after arrival. After this period:
    • A storage fee of 5,000 MWK per day will be charged
    • After 2 months, ENJOYBIZ reserves the right to dispose of the goods at its discretion
  6. If you are unable to collect your goods or make payment on time due to special circumstances, please contact us for alternative arrangements.
  7. By making any payment for an order, you acknowledge and agree to these terms and conditions.